In the realm of software design and development, user experience often suffers under the weight of technical constraints and developer-centric decision-making. Alan Cooper's seminal work, The Inmates are Running the Asylum, offers a compelling critique of this dynamic and proposes a transformative approach to creating technology that truly serves its users. This book challenges the prevailing norms by emphasizing the importance of design and user-focused thinking in software engineering.

• The fundamental problem: Software developers, though highly skilled in coding, are not inherently trained in user interface design, leading to products that are difficult...
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