Aviation is one of the world’s most safety-critical industries, where the margin for error is often slim and the consequences of failure can be catastrophic. In Close Calls - Managing Risk and Resilience in Airline Flight Safety, C. Macrae explores how airlines, regulators, and operational teams continually confront, learn from, and adapt to risk. The book delves into the behind-the-scenes processes that prevent potential disasters, emphasizing the importance of organizational learning, system design, and human factors in fostering a culture of resilience. Through detailed case studies and analysis, Macrae reveals the intricate balance between formal procedures and...