In an increasingly digital world, design has become a silent but powerful force shaping everyday experiences. User Friendly explores how the hidden rules of design influence the way people live, work, and play, revealing the profound impact thoughtful design has on society. Cliff Kuang and Robert Fabricant unveil the stories behind transformative design decisions and the evolution of user-centric thinking, showing how design moves beyond aesthetics to become a crucial driver of behavioral change and cultural shifts.

• Design as an invisible guide: Effective design operates subtly, guiding user behavior without overt instructions.
• User-centric philosophy: Prioritizing user...
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