James D. Thompson's work delves deeply into the complexities of organizations by applying social science theories to administrative processes. This book provides a foundational framework to understand organizations not just as mechanical entities but as dynamic systems influenced by their environments and internal structures.

• Organizations are open systems: They continuously interact with their external environments, adapting to changes and uncertainties.
• Technology shapes organizational behavior: The nature of the technical core influences how organizations respond to complexity and uncertainty.
• Organizations cope with uncertainty through buffering: They create structures and processes to insulate their key operations from...
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